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Disney Plus, home to popular TV and film properties like Marvel and Star Wars, is experiencing an error code 14 that prevents users from logging in. To resolve this issue, users must identify the source of the issue and follow the provided methods to access their favorite content.

What Causes Disney Plus Error Code 14?

Disney Plus Error Code 14 involves a login issue, often caused by incorrectly entering your account’s password or email, especially after a recent password change. 

If you changed your password for other Disney services, such as or ESPN+, you must use the new password for Disney Plus.

How to fix Disney Plus Error Code 14?

Check if the details provided on the Disney Plus website are correct:

If you are receiving Disney Plus error code 14, ensure your email address and password are correct for your Disney Plus account.

Log in to confirm the accuracy of your information and use it in other Disney apps. 

Even after doing that If an error code appears, then check and confirm if your subscription is still valid and reset your password if necessary.

Log Out Disney Plus App from all Devices:

Disney Plus users can access the service on a limited number of devices based on their membership and location. 

If you exceed this limit, Disney Plus error code 14 may appear, preventing access. 

In this case, log off your current devices and log in one by one on the chosen devices. After signing out, use your Disney Plus account information to log in again on all devices. The issue with error code 14 should be resolved after performing this step.

Uninstall and Reinstall the Disney Plus App:

If the Disney Plus app is giving you error code 14 even after an update, you should uninstall and reinstall it to see if the error code is fixed or not.

Try Another Streaming Device:

Disney Plus error code 14 may be a device-specific issue, so it might be worth trying a different streaming device. 

Disney Plus is compatible with various devices, including Apple TV, Roku smart home appliances, web browsers, Android, iPhone, and iPad. 

If at least one device logs in using your account information, the app or device is at fault. To resume streaming, erase and reinstall the program, ensure your internet connection is working, and use a different device.

Check if your Disney Plus Subscription Is Active:

If you’ve reset your Disney Plus password but the error code 14 persists, ensure that your subscription is still active. 

If it’s active, your subscription will appear under the Subscription option in the Disney Plus app. To view your membership details, tap on it. If your subscription has expired or been canceled, you need to renew it or sign up again. 

Note: This process is only possible if you can log in to your Disney Plus account by changing your password.

Contact Disney Plus For Support:

If Disney Plus error code 14 persists, there can be a more serious problem with your account. Visit Disney Plus’ Help Centre and mention error code 14 in the chat box to get in touch with them. If the problem stems from an unusual problem or an account issue, they will surely assist in resolving it.


Disney Plus error code 14 is a common login error that can be resolved by following the above-mentioned fix. If the issue persists, additional troubleshooting may be necessary, such as unplugging your device from a VPN service, as VPNs are often blocked by Disney services.

Also, check out Disney Plus Error Code 83.

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